What’s the difference between a UnitReview® and reviews from other sites?

The UnitReview®, compared to the apartment review, showcases the benefits and challenges that tenants face with their specific apartment unit. Most sites only provide reviews for the apartment community itself, but experiences with different units in the same apartment community can vary widely! Why does this matter?

When is the best time to check for a UnitReview®?

Typically, potential renters will have a community and apartment unit they’re already interested in. They check our reviews before signing a lease to make sure the unit conditions and experience from past tenants match their expected needs.

Have questions after reading reviews for a unit you're interested in?

Ask your leasing agent! UnitReviews.com is meant to provide you with helpful information from current and past renters so you can make better informed leasing decisions. If you have any followup questions about a particular unit, your agent can help!

What if I can’t find the unit I’m interested in?

Use this form if you don't see a review for the unit you're interested in. We'll do our best to get one submitted by a current or past resident.

What areas are you available in?

We're currently live in Austin, TX, Seattle, WA, and New York, NY with expansion plans in the future. If you don’t see your apartment community listed on our site, tell us here.

I’m a resident of one of the apartment communities on your site, can I write a review for my unit?

Yes! We encourage all residents to write reviews. UnitReviews.com is powered by the thoughtful input and experiences YOU have with your apartment unit, and helps future renters make the best decision when choosing not only their community, but their individual unit! Please write a review for a current or past apartment unit here!

Can my review be anonymous?

Absolutely. If you'd like your review to remain anonymous, just indicate this by selecting Yes on the review submission form.

Can I edit or delete my review after submission?

Yes! You always have access to the form you submitted, which means you can make changes at any time. If you’d like to completely delete a review, contact our team using this form and we’ll take care of it!

Why are the reviews in a spreadsheet?

Great question! We’re a startup, which means taking advantage of powerful tools like spreadsheets helps us deliver valuable information to you fast! To help us improve, we want your feedback! Fill out this form and let us know how to improve!

What does ‘Date Posted’ mean?

This is the date the review was submitted by a current or past renter. It’s important to note that this does not necessarily mean the renter is still living in the unit.

What do you do with my information after submitting a review?

We post the review to the appropriate apartment complex review page on our site for future renters to view. We do not work with third parties to sell your personal information like other apartment review sites, and we are not affiliated with any real estate agents or brokers.

Why do you ask for my email address?

We need your email address for a few reasons:

• After our team reviews your submission, we'll send you an email letting you know that your review has been posted, or if we need additional information

• If at any time you want to delete your review, we will ask you to verify which email address you used to submit the review, to protect against fraudulent requests

• To communicate with you on any new features, changes, or anything else that may be of value to your experience on our site

• To thank you for helping future renters make better leasing decisions in your community!

*We do not share your email address with any third parties. Your email is strictly to ensure you have the best experience using UnitReviews.com